Our team will take all calls, texts, emails, and online tickets your employees submit for IT issues. Average resolution time from ticket entry to problem solved is 1 hour. We can walk users through issue resolution or securely connect to their system and troubleshoot the issue without user interaction.
24/7/365 monitoring for all systems on your network. We can see, and in many cases revolve, issues before they impact the business in any way.
Properly planning for disasters can allow your company to weather any storm confidently and know you will be operational when an emergency has passed. We ensure all necessary data is backed up, verified good, and tested periodically for accuracy.
Microsoft 365 and Google Workspace offers everyone from small businesses to large enterprises a solution that fits the businesses' needs. They also allow for centralized management of all Office applications and resources.
Keeping your computers and servers up to date with the latest security updates is more important than ever. We not only patch Windows systems but 3rd party applications such as Adobe Acrobat and Google Chrome as well.
The firewall provides a layer of security between your network and the internet. A properly configured firewall can expose risk, block threats, and automatically take action in response to incidents without any interaction.
With all of the news lately about cryptovirus and ransomware, every system needs a reliable antivirus solution. We deploy industry-leading antivirus software on every endpoint we manage. According to a leading AV provider, " Nearly half of all consumers worldwide have been victims of cybercrime."